Company Description

Most commercial property owners are trying to achieve three primary objectives:

1) Stabilize their cash flow

2) Realize a solid return on their investment

3) Minimize the time and cost required to maintain their investment property

At Laverty Chacón we provide a variety of services to help maximize rent revenue, maintain high tenant retention and minimize operating expenses. Our relationship-driven approach puts our clients in the driver’s seat, and makes their interests our first priority. They are part of the family, so we care for their properties as if they were our own. Our deep industry knowledge, constant pursuit of innovative practices, respect for traditional methods and dedicated involvement in the community as leaders and volunteers all combine to make Laverty Chacón experts in the commercial real estate field.

Management Services

• Asset/Portfolio Management
• Property Management
• Project/Construction Management
• Receivership

Asset/Portfolio Management

Managing client commercial real estate assets is not just our job – we are passionate about it.

As strategic advisors, Laverty Chacón works with clients to build commercial real estate portfolios that build wealth and support local communities. We guide our clients through the CRE asset acquisition, operations, marketing and disposition process, helping them to develop a strong, stable portfolio that meets their specific goals and adds value to their lives as well as their bottom line. Our belief in integrity and complete transparency drives our fierce dedication to honesty in all of our business dealings.

We know from long experience that equity placement in real estate needs continuous assessment to ensure good returns. We painstakingly research markets, keeping an eye on our clients’ investments so they don’t miss any opportunity in value appreciation or lease rates.

Property Management

Too often, property management is viewed as a painful cost of doing business. Just about every commercial property owner has experienced the pain of letting some management or operational issue get out of hand. At Laverty Chacón, we view property management as an opportunity to achieve client satisfaction through:

Customer service

Responsive, cost-effective property management is part of the foundation of our high-touch customer service program. We know that issues don’t always happen during the convenient 8am to 5pm Monday through Friday zone. Laverty Chacón’s dedicated, professional staff provides 24/7 coverage, resulting in satisfied tenants, asset preservation, and lower loss histories.

Cost Control

At Laverty Chacón we work hard to reduce costs through the development of sound guidelines for asset management and property maintenance procedures, systems and quality standards. Consistently adhering to these procedures and standards actually reduces operating expenses by making the building more desirable. The net result is reduced vacancies and increased revenue.

Tenant Retention

Knowing that a property is actively managed and maintained, and that tenant issues are responded to quickly, efficiently and effectively attracts long term, responsible tenants. In short, the best kind. A well-managed building keeps tenants in place, year after year, ensuring stability of income.

Property Management Services

• Tenant Relations
• Bookkeeping & Reporting
• Lease Administration
• Vendor & Contractor Oversight

Tenant Relations

Commercial property owners don’t always have the time, energy, experience or even the desire to handle the wide variety of day-to-day tenant issues that arise on a regular basis. Tenant requests can be time consuming and frustrating. Since 1980, Laverty Chacón has been building outstanding relationships with tenants for commercial real estate property owners. We are well-positioned to respond quickly to tenant needs, and we take an active role when determining where responsibility lies. Our priority is to make the lives of our clients and their tenants easier. We do that by responding to and resolving such tenant issues as:

• Rent Disputes
• Operating Expense Disputes
• Contract Queries
• Parking Problems
• Light Bulb Replacement
• Equipment Malfunctions
• Plumbing
• Broken Fixtures
• Pest Control
• Locks & Keys
• Roof Leaks
• Dumping
• Vagrancy
• Vandalism
• Evictions
• Lock-outs
• Move-In/Move-out Inspections
• Notices

Bookkeeping & Reporting

Let’s face it. Book and record keeping can be time consuming and complicated. Yet, proper, accurate bookkeeping is the economic foundation of any asset. Laverty Chacón provides expert local AP, AR, expanded bookkeeping and reporting services for all of our commercial real estate clients. Our experienced accounting staff is thoroughly vetted to ensure that they are equipped to deliver all client book and record keeping needs professionally, accurately and efficiently. Detailed monthly reports give our clients the information they need to budget, prepare property summaries, and make sound decisions. We also offer custom reports tailored to our clients’ specific needs. In keeping with our commitment to support local communities, we hire locally to help build and strengthen the communities in which our clients’ properties are located. We provide:

• Bookkeeping
  • Rent Collection
  • Fee Collection
  • Application of Rental Increases & Late Fees
  • Payment of Invoices, Mortgages, Insurance & Property Taxes
• Monthly Reporting
  • Tenant Balance Reports
  • Income & Expense Reports
  • Check Registers
  • Bank Statements & Reconciliations
• Annual Reporting
  • Budgeting
  • Operating Expense/CAM Reconciliations
  • Year End Reports

Lease Administration

Laverty Chacón takes the pain out of lease administration. We stay on top of the details to ensure that our clients’ lease records and legal documents are current and accurate to help mitigate risk. Clients and tenants rely on us to help them understand the various areas of responsibility that can often feel unclear. For instance, is maintaining the temperature in the building the responsibility of the property owner or the tenant? Who is responsible for the roof leak, cracked window or clogged sink? Our depth of knowledge and length of experience in lease administration enables us to clarify, negotiate and resolve lease issues efficiently and effectively. We administer:

• Legal Document Collection
• Certificates of Insurance
• HVAC Maintenance Contracts
• Grease Collection Contracts
• Late Fees & Rental Increases
• Common Area Operating Responsibilities
• Parking Allotments
• Interpretation of Responsibility
• Legal Notices & Enforcement

Project & Construction Management

Managing a project begins long before the lease is signed. Laverty Chacón’s project managers are ready to oversee every aspect of a project from the 50,000 foot perspective to the detailed minutia. Our project management experts have the experience and skills required to effectively manage any property-related project, including financial analysis, planning, construction, technology, , and move coordination. Our construction management services are designed specifically for clients seeking to maximize their return on investment with cost effective project management and execution. From renovation to restoration to building expansion, Laverty Chacón has the specialized to get the job done right.

Project Management Services:

• Strategic Planning
• Consultant Team Interview, Assembly & Supervision
• Work Letter Analysis
• Budgeting & Scheduling
• Technology Integration
• Construction Supervision
• Project Documentation
• Move Coordination

We:

• Act as your representative, leaving clients free to focus on other priorities
• Work with you to develop budgets and RFPs, controlling overall project
• Analyze site options and construction methods, maximizing efficiency and minimizing cost to deliver the highest quality structure possible
• Select and manage contractors and subs who will work with us to maintain project schedules, budget and quality standards, and mitigating variances to the plan
• Negotiate contracts to reduce exposure, total project cost, and delivery schedules
• Manages a tight schedule, working to deliver on time, or ahead of schedule, and at or under budget
• Deliver consistent project reports keeping the lines of communication open, enabling us to react to any client changes or issues
• Troubleshoot issues, decreasing exposure to delay, cost overrun, change orders or other unexpected events
• Deliver a fully integrated, turnkey construction project solution

Receivership

It’s a sad fact of business that there are times when things just don’t work out as planned. Laverty Chacón is there for our clients in the good times as well as the bad. Our senior management team is experienced in the court proceedings involved in the foreclosure process and the appointment of a receiver. We participate in the legal process with our clients and attorneys, striving to work sensitively and fairly, keeping our eye on the best interests of all parties throughout. We work to ensure that the Order appointing a Receiver is adequate in its scope and authority, provides the necessary tools for a smooth transition and delivers the financial flexibility to maintain and create value in the asset. We also recognize that time is money, and do our best to minimize the time the asset is in receivership to maintain cash flow, and facilitate efficient, successful disposition.