Red Wagon Realty

No matter if your home was originally your homestead or you bought it as an investment, it is an investment now. Many people are becoming investors unintentionally as their houses become harder to sell. We handle all sizes of portfolios from 1 to ~30 homes. Everyone has different comfort levels when dealing with their investments and we offer you a personal relationship in dealing with yours. Below is an outline of our basic services. I would love to chat with you about your property specifically, so please, give us a call.

Placing your home on the market

We market your property extensively in order to bring tenant traffic to your property. As soon as you have signed the Texas Association of Realtors (TAR-2201) Residential Leasing and Property Management Agreement, your home will have a sign in the front yard and a lock box on the door. Your home will not only be listed at RedWagonProperties.com, but also on Realtor.com, MySA.com, Automated Housing Referral Network (AHRN is the military relocation website), craigslist.com, hotpads.com, Yahoo.com and over 30 other affiliate internet sites.  Our licensed real estate agents act as your leasing agents – tenants don’t have to have their own agent to see your property.

Maintenance

Red Wagon handles maintenance requests efficiently and quickly to keep your tenants happy and help maintain your property’s equitable value. We keep maintenance costs low by hiring licensed and insured handymen to take care of smaller repairs when possible. When a repair calls for more specialized service, you will benefit from the relationships we have established with trustworthy, reliable and reasonable companies. These companies specialize in HVAC, electrical, plumbing and cleaning needs. We also have diverse relationships with vendors who provide roofing, foundation and other major home repairs. If you have preferred vendors or a home warranty company, Red Wagon is happy to work with them directly. Most repair costs are handled by our company, then itemized and deducted on your monthly accounting statement.

Inspections

Property inspections are a vital part of maintaining your home. They can reveal potential repair issues, hold your tenants accountable for the care of your home, and help our company become more familiar with your property. We use PMIS (Property Management Inspection Services) to perform a professional inspection of the entire home (interior and exterior) and provide a detailed inspection report which will include pictures. Properties are inspected every six months, and any time an occupant moves out.

Tenant Screening

“Bad” tenants cost money, so we take our tenant selection process very seriously. We are affiliated with the National Tenant Network and screen our applicants for 6 different qualifications: rental history, credit history, credit score, employment verification, debt to income ratios, and the terrorist database search. Our leasing agents personally interview and screen each tenant in addition to these formal background checks.

Management Fees and Owner Payments

Our management fees are simple and straightforward. We charge a first month leasing fee when establishing new tenancy and a monthly management fee. If your property is vacant, we don’t charge management fees until it is occupied. All the advertising and marketing that is described above is paid for out of our management fees so you’ll know that your property will be filled quickly and there won’t be any unexpected expenses.

We also promise our owners that they will receive their monthly statements electronically no later than the 10th day of the month. This allows our owners to plan with confidence, knowing that their payments will arrive on time.

Transparency

Many companies charge extra fees and hide certain costs up front. We do not mark up costs on services and maintenance, nor do we require you to provide money up front for maintenance costs. There is no renewal fee when your tenant decides to extend their lease. Any investment can bring surprises, but your management costs should never be one of them.

Electronic Accounting

To streamline communication, Red Wagon delivers owner statements and payments electronically. This helps us keep your management costs low and allows you to access your information any time and from any place. We communicate effectively via phone, fax, email and standard mail.